SYNETY CloudCall Click for GoldMine & Sage is a Cloud service that turns your CRM into a communications centre!
• Click-to-Dial from CRM
• Calls Logged and recoded
• Logs / Recordings in CRM
• Outbound Call Categories
• Cheap Call packages
£10 per user per month
• Follow me
• Multi Level IVR
• Hunt Groups
• Detailed Reporting / Logging
• Real-time Dashboard
£15 per user per month
Contact Centre in CRM
• Features Click & Enterprise
• Screen pops
• Inbound Categorisation
• PCI Call recording pause
• CloudCall Sync
£30 per user per month
CloudCall Click for GoldMine & Sage CRM (It also works with Outlook, Microsoft CRM, and NetSuite integration is coming soon) is a plug and play application that works with your existing phone system and will allow calls and call recording directly from within your CRM system
Great Management Dashboards...
A summary of the benefits of CloudCall Click for CRM are:
- No need to change your existing phone system - Easy to use, deploy and implement.
- Increase the accuracy of billing times - With real time timesheets, backed up by the actual call recordings.
- Works with any device - Staff can use their own mobile for work calls with no data transfer or exchange as all calls made are stored in our hosted CloudCall platform.
- Real time performance analytics - Allowing you to monitor and improve staff productivity and efficiency.
- Enable your business to search and monitor voice calls in the same way as company email.
- Immediate ROI with access to low cost calls - Calls to mobiles from 2ppm and 0.75ppm to landline.
- Help achieve compliance for companies who require concrete voice recordings.
- Develop a performance culture within your organisation. By rating calls and service levels – CloudCall measures the performance of your teams down to the individual.
- Call recordings can be used to improve staff training, resolve disputes and ensure compliance. All call recordings can be stored up to 7 years.
For a demonstration or free trial, please contact Wizard Systems on 01454 316800.