The safety and well-being of our employees, customers and partners is a top priority for Wizard Systems. We are monitoring the current Coronavirus (COVID-19) situation closely and will share updates to this site regularly.
We have had assurances from all our key suppliers (GoldMine, Workbooks, Sage and QuoteWerks) of their ability to continue their business and support if affected by the virus.
All of us at Wizard Systems have the capability to work from home, communicate easily between us and with our customers, almost as normal. Many of our services are already being delivered 'remotely', and have been for many years now. So this way of working is not new to us.
Our office phone system and other critical applications are in the cloud or can be accessed via the web, so we can operate from anywhere.
Our email address firstname.lastname@example.org is continually monitored as normal and is still the best way to contact us for ‘non critical’ issues. PLEASE, check that you have gathered all the details of any issue prior to raising a case. Click here for more information on contacting us and the read the section ‘Before Calling or Contacting Wizard Systems Support Help Desk’. Our normal phone number, 01454 316800 is operational and will be answered by us during office hours.
We hope all our supplier, customers and partners stay safe in these difficult time.
And just to keep you busy, we are running regular free and online training sessions for our customers normally on a weekly basis. Get on our mailing list or follow us on twitter to get more information.