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Riva CRM Integration - GoldMine Integration with Exchange 

Looking for a better way to sync GoldMine contacts, calendars, and tasks to Outlook, IBM Notes, and GroupWise? Need to track emails against GoldMine contacts and accounts? Would you like to have offline and online access to GoldMine CRM data on iPad, iPhone, Android, BlackBerry, and Windows Phone mobile devices? Riva can help.


A 15-day trial version is available for you to evaluate.  Ask us for details.

Server-side synchronization for CRM and email systems

Riva is the leader in CRM and email integration. Since 2008, we have developed server-side integrations for a dozen of the world’s best CRM systems – including all versions of GoldMine above version 8.5 – and four enterprise email platforms.

Riva syncs GoldMine directly to Exchange, Office 365, IBM Notes and Domino, and Novell GroupWise. Riva gets installed once on a Windows server and there are no client-side Outlook or IBM Notes plug-ins to install, configure, manage, or fix. This is one of the reasons why Riva is trusted by over 800 companies, including 20 Fortune 500 customers, 10 major banks, and numerous Global 1000 companies. Riva is easy to manage and it syncs CRM data reliably.

What this means to your sales, marketing, and support teams is that Riva provides seamless access to GoldMine contacts, calendars, tasks, and email from all email applications and leading smartphones and tablets. Companies use Riva to improve GoldMine adoption, to increase sales productivity, to reduce manual data entry, and to reduce the flip-flopping between CRM and email applications.

What Riva syncs between GoldMine and Exchange, Office 365, IBM Notes, and GroupWise

Riva syncs GoldMine contacts, calendar activities (appointments, meetings, recurring events, phone calls), and tasks. The Riva administrator can configure Riva to do a full bi-directional sync or one-way push of data.

In addition, Riva enables users to track email against GoldMine contacts and accounts. Email tracking can be automatic or manual. If the associated contacts in the TO: and CC: fields are not already listed in GoldMine, Riva can be configured to automatically create these contacts using the first name, last name, and email address of the email recipient information. (Note that currently we do not sync email attachments to GoldMine.
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