Watch the video below to get a feel for the Workbooks environment. Workbooks have chosen an unusual user interface for a CRM application, which has been designed around a PC desktop environment. The reason behind this is two fold; it makes Workbooks unique in the world of CRM solutions and helps it to stand out from the competition, but more importantly promotes high user adoption because users are fimiliar with the interface and are therefore able to find their way around the application easily and quickly.
There are many direct benefits of choosing a CRM system with a great interface, which is user friendly; firstly it is easier to roll out across a business especially if CRM is new to the business and secondly users will be happy to use the system, which ultimately benefits the business.
There are many direct benefits of choosing a CRM system with a great interface, which is user friendly; firstly it is easier to roll out across a business especially if CRM is new to the business and secondly users will be happy to use the system, which ultimately benefits the business.